gecko-dev/browser/components/urlbar/docs/telemetry.rst
2020-02-27 18:02:42 +00:00

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Telemetry
=========
This section describes existing telemetry probes measuring interaction with the
Address Bar.
.. toctree::
:caption: Table of Contents
telemetry
Histograms
----------
PLACES_AUTOCOMPLETE_1ST_RESULT_TIME_MS
This probe tracks the amount of time it takes to get the first result.
It is an exponential histogram with values between 5 and 100.
PLACES_AUTOCOMPLETE_6_FIRST_RESULTS_TIME_MS
This probe tracks the amount of time it takes to get the first six results.
It is an exponential histogram with values between 50 and 1000.
FX_URLBAR_SELECTED_RESULT_METHOD
This probe tracks how a result was picked by the user from the list.
It is a categorical histogram with these values:
- ``enter``
The user pressed Enter without selecting a result first.
This most likely happens when the user confirms the default preselected
result (aka *heuristic result*), or when they select with the keyboard a
one-off search button and confirm with Enter.
- ``enterSelection``
The user selected a result, but not using Tab or the arrow keys, and then
pressed Enter. This is a rare and generally unexpected event, there may be
exotic ways to select a result we didn't consider, that are tracked here.
Look at arrowEnterSelection and tabEnterSelection for more common actions.
- ``click``
The user clicked on a result.
- ``arrowEnterSelection``
The user selected a result using the arrow keys, and then pressed Enter.
- ``tabEnterSelection``
The first key the user pressed to select a result was the Tab key, and then
they pressed Enter. Note that this means the user could have used the arrow
keys after first pressing the Tab key.
- ``rightClickEnter``
Before QuantumBar, it was possible to right-click a result to highlight but
not pick it. Then the user could press Enter. This is no more possible.
FX_URLBAR_SELECTED_RESULT_INDEX
This probe tracks the indexes of picked results in the results list.
It's an enumerated histogram with 17 buckets.
FX_URLBAR_SELECTED_RESULT_TYPE
This probe tracks the types of picked results.
It's an enumerated histogram with 14 buckets.
Values can be:
0. autofill
1. bookmark
2. history
3. keyword
4. searchengine
5. searchsuggestion
6. switchtab
7. tag
8. visiturl
9. remotetab
10. extension
11. preloaded-top-site
12. tip
13. topsite
FX_URLBAR_SELECTED_RESULT_INDEX_BY_TYPE
This probe tracks picked result type, for each one it tracks the index where
it appeared.
It's a keyed histogram where the keys are result types (see
URLBAR_SELECTED_RESULT_TYPES). For each key, this records the indexes of
picked results for that result type.
Scalars
-------
urlbar.tips
This is a keyed scalar whose values are uints and are incremented each time a
tip result is shown, a tip is picked, and a tip's help button is picked. The
keys are:
- ``intervention_clear-help``
Incremented when the user picks the help button in the clear-history search
intervention.
- ``intervention_clear-picked``
Incremented when the user picks the clear-history search intervention.
- ``intervention_clear-shown``
Incremented when the clear-history search intervention is shown.
- ``intervention_refresh-help``
Incremented when the user picks the help button in the refresh-Firefox
search intervention.
- ``intervention_refresh-picked``
Incremented when the user picks the refresh-Firefox search intervention.
- ``intervention_refresh-shown``
Incremented when the refresh-Firefox search intervention is shown.
- ``intervention_update_ask-help``
Incremented when the user picks the help button in the update_ask search
intervention, which is shown when there's a Firefox update available but the
user's preference says we should ask them to download and apply it.
- ``intervention_update_ask-picked``
Incremented when the user picks the update_ask search intervention.
- ``intervention_update_ask-shown``
Incremented when the update_ask search intervention is shown.
- ``intervention_update_refresh-help``
Incremented when the user picks the help button in the update_refresh search
intervention, which is shown when the user's browser is up to date but they
triggered the update intervention. We show this special refresh intervention
instead.
- ``intervention_update_refresh-picked``
Incremented when the user picks the update_refresh search intervention.
- ``intervention_update_refresh-shown``
Incremented when the update_refresh search intervention is shown.
- ``intervention_update_restart-help``
Incremented when the user picks the help button in the update_restart search
intervention, which is shown when there's an update and it's been downloaded
and applied. The user needs to restart to finish.
- ``intervention_update_restart-picked``
Incremented when the user picks the update_restart search intervention.
- ``intervention_update_restart-shown``
Incremented when the update_restart search intervention is shown.
- ``intervention_update_web-help``
Incremented when the user picks the help button in the update_web search
intervention, which is shown when we can't update the browser or possibly
even check for updates for some reason, so the user should download the
latest version from the web.
- ``intervention_update_web-picked``
Incremented when the user picks the update_web search intervention.
- ``intervention_update_web-shown``
Incremented when the update_web search intervention is shown.
- ``searchTip_onboard-picked``
Incremented when the user picks the onboarding search tip.
- ``searchTip_onboard-shown``
Incremented when the onboarding search tip is shown.
- ``searchTip_redirect-picked``
Incremented when the user picks the redirect search tip.
- ``searchTip_redirect-shown``
Incremented when the redirect search tip is shown.
Event Telemetry
---------------
The event telemetry is grouped under the ``urlbar`` category.
Event Method
There are two methods to describe the interaction with the urlbar:
- ``engagement``
It is defined as a completed action in urlbar, where a user inserts text
and executes one of the actions described in the Event Object.
- ``abandonment``
It is defined as an action where the user inserts text but does not
complete an engagement action, usually unfocusing the urlbar. This also
happens when the user switches to another window, regardless of urlbar
focus.
Event Value
This is how the user interaction started
- ``typed``: The text was typed into the urlbar.
- ``dropped``: The text was drag and dropped into the urlbar.
- ``pasted``: The text was pasted into the urlbar.
- ``topsites``: The user opened the urlbar view without typing, dropping,
or pasting. Most likely they clicked the dropdown arrow or pressed the down
arrow key while the view was closed, or openViewOnFocus was active.
In these cases, if the urlbar input is showing the URL of the loaded page
and the user has not modified the inputs content, the urlbar views shows
the users top sites. Otherwise, if the user had modified the inputs
content, the urlbar view shows results based on what the user has typed.
To tell whether top sites were shown, it's enough to check whether value is
``topsites``. To know whether the user actually picked a top site, check
check that ``numChars`` == 0. If ``numChars`` > 0, the user initially opened
top sites, but then they started typing and confirmed a different result.
- ``returned``: The user abandoned a search, for example by switching to
another tab/window, or focusing something else, then came back to it
and continued. We consider a search continued if the user kept at least the
first char of the original search string.
- ``restarted``: The user abandoned a search, for example by switching to
another tab/window, or focusing something else, then came back to it,
cleared it and then typed a new string.
Event Object
These describe actions in the urlbar:
- ``click``
The user clicked on a result.
- ``enter``
The user confirmed a result with Enter.
- ``drop_go``
The user dropped text on the input field.
- ``paste_go``
The user used Paste & Go feature. It is not the same as paste and Enter.
- ``blur``
The user unfocused the urlbar. This is only valid for ``abandonment``.
Event Extra
This object contains additional information about the interaction.
Extra is a key-value store, whhere all the keys and values are strings.
- ``elapsed``
Time in milliseconds from the initial interaction to an action.
- ``numChars``
Number of input characters the user typed or pasted at the time of
submission.
- ``selType``
The type of the selected result at the time of submission.
This is only present for ``engagement`` events.
It can be one of: ``none``, ``autofill``, ``visit``, ``bookmark``,
``history``, ``keyword``, ``search``, ``searchsuggestion``, ``switchtab``,
``remotetab``, ``extension``, ``oneoff``, ``keywordoffer``, ``canonized``,
``tip``, ``tiphelp``
- ``selIndex``
Index of the selected result in the urlbar panel, or -1 for no selection.
There won't be a selection when a one-off button is the only selection, and
for the ``paste_go`` or ``drop_go`` objects. There may also not be a
selection if the system was busy and results arrived too late, then we
directly decide whether to search or visit the given string without having
a fully built result.
This is only present for ``engagement`` events.
Search probes relevant to the Address Bar
-----------------------------------------
SEARCH_COUNTS
This histogram tracks search engines and Search Access Points. It is augmented
by multiple SAPs, including the urlbar.
It's a keyed histogram, the keys are strings made up of search engine names
and SAP names, for example ``google.urlbar``.
For each key, this records the count of searches made using that engine and SAP.
SAP names can be:
- ``alias`` This is when using an alias (like ``@google``) in the urlbar.
Note there is often confusion between the terms alias and keyword, and
they may be used inappropriately: aliases refer to search engines, while
keywords refer to bookmarks.
- ``abouthome``
- ``contextmenu``
- ``newtab``
- ``searchbar``
- ``system``
- ``urlbar`` Except aliases.
- ``webextension``
- ``oneoff-urlbar``
- ``oneoff-searchbar``
- ``unknown`` This is actually the searchbar, when using the current engine
one-off button.
browser.engagement.navigation.*
These keyed scalars track search through different SAPs, for example the
urlbar is tracked by ``browser.engagement.navigation.urlbar``.
It counts loads triggered in a subsession from the specified SAP, broken down
by the originating action.
Possible SAPs are:
- ``urlbar``
- ``searchbar``
- ``about_home``
- ``about_newtab``
- ``contextmenu``
- ``webextension``
- ``system``
Recorded actions may be:
- ``search``
Used for any search from ``contextmenu``, ``system`` and ``webextension``.
- ``search_enter``
For ``about_home`` and ``about:newtab`` this counts any search.
For the other SAPs it tracks typing and then pressing Enter.
- ``search_oneoff``
For ``urlbar`` or ``searchbar``, indicates the user confirmed a search
using a one-off button.
- ``search_suggestion``
For ``urlbar`` or ``searchbar``, indicates the user confirmed a search
suggestion.
- ``search_alias``
For ``urlbar``, indicates the user confirmed a search through an alias.
navigation.search
This is a legacy and disabled event telemetry that is currently under
discussion for removal or modernization. It can't be enabled through a pref.
it's more or less equivalent to browser.engagement.navigation, but can also
report the picked search engine.